Templates overview
Create reusable message templates for consistent and engaging communications.Overview
Templates allow you to create message structures that can be reused across campaigns, saving time and ensuring consistency.Template features
- Personalization: Use variables to personalize messages with customer data
- Rich Media: Include images, videos, and voice notes
- Reusability: Use templates across multiple campaigns
- Version Control: Track template versions and updates
Create a template
- Navigate to Content > Templates
- Click Create template
- Choose your channel (iMessage or SMS)
- Compose your message with placeholders for personalization
- Preview and test your template
- Save and publish your template