> ## Documentation Index
> Fetch the complete documentation index at: https://docs.arnio.co/llms.txt
> Use this file to discover all available pages before exploring further.

# US voice compliance

> Learn about voice call compliance requirements in the United States.

# US voice compliance

Learn about voice call compliance requirements in the United States.

## TCPA voice requirements

The TCPA applies to voice calls, including automated calls and prerecorded messages.

### Key requirements

* **Prior express consent**: Obtain consent before calling
* **Robocall restrictions**: Restrictions on automated calls
* **Time restrictions**: No calls before 8 AM or after 9 PM
* **Do Not Call Registry**: Respect the National Do Not Call Registry

## Automated calls (Robocalls)

Automated calls have additional restrictions:

* **Consent required**: Must obtain prior express written consent
* **Identification**: Must identify caller and purpose
* **Opt-out**: Must provide opt-out mechanism
* **Business relationship**: Different rules for existing business relationships

## Prerecorded messages

Prerecorded messages require:

* **Prior express consent**: Written consent required
* **Clear identification**: Identify caller and purpose
* **Opt-out option**: Provide easy opt-out
* **Time restrictions**: Respect time restrictions

## Emergency exceptions

Emergency calls are exempt from some restrictions:

* **Emergencies**: Calls related to emergencies
* **Public safety**: Public safety notifications
* **Fraud alerts**: Fraud and security alerts
* **Account notifications**: Important account notifications

## Best practices

* Obtain proper consent before calling
* Respect time restrictions
* Honor Do Not Call requests
* Keep detailed call records
* Train staff on compliance

**See also:**

* [Key US regulations →](/help-and-reference/deliverability-compliance/united-states-sms-mms-compliance/key-us-regulations)
* [US SMS/MMS compliance →](/help-and-reference/deliverability-compliance/united-states-sms-mms-compliance/us-sms-mms-compliance)